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SHIPPING & RETURNS

SHIPPING POLICY

  • Processing Time: 1–3 business days after order confirmation.

  • Delivery Timeline: 5–7 business days (depending on your location).

  • Shipping Charges:

    • ₹99 – ₹499 order value: ₹80 shipping fee

    • ₹500 – ₹999 order value: ₹150 shipping fee

    • Free Shipping on orders of ₹1,000 and above

We partner with trusted courier services to deliver across India. Tracking details will be shared via email or WhatsApp once your order is dispatched.

RETURN & EXCHANGE POLICY

We strive to provide a delightful experience, but if you face any issues, we're here to help.

 

Eligible for Replacement If

  • The product is damaged or broken during transit

  • You received the wrong item

 

Not Eligible for Return/Exchange If:

  • Product is used, burned, or altered

  • Minor variations in color, shape, or size (due to handmade nature)

 

Return Procedure:

  1. Raise a return/replacement request within 48 hours of delivery by contacting us on WhatsApp or email.

  2. Share clear photos/videos of the issue.

  3. After review, we’ll arrange a replacement or issue store credit.

Note: Refunds are currently not supported. Replacements or store credits will be processed based on eligibility.

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For Help:

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